Projects

Customer Experience Platform

End-to-end customer experience platform including shipment tracking, self-service portal, and automated notifications.

On TrackHarborPoint Logistics· Started Jun 1, 2026

David Park

Feb 28, 2027

$320,000

$80,000 spent (25%)

25%

1/6 milestones

Project Health

Overall statusOn Track
Completion25%
Budget utilization25%

$80,000 of $320,000

Strategy

In ProgressDue Sep 1, 2026

Latest Deliverables

Platform Requirements Document

Due Sep 1, 2026

In Progress

Customer Journey Map

Due Jul 15, 2026

Delivered

Recent Activity

David Park completed milestone

Discovery — Customer Experience Platform

Jul 18, 2026

Milestone Timeline

Discovery

Completed

Due Jul 15, 2026

Strategy

In Progress

Due Sep 1, 2026

UX Design

Upcoming

Due Nov 15, 2026

Development

Upcoming

Due Jan 15, 2027

Testing

Upcoming

Due Feb 15, 2027

Launch

Upcoming

Due Feb 28, 2027